Liaisons & Representation

On-Site Tier 1 Automotive Liaisons

Our core business is supporting automotive manufacturers at their customer's facilities. Our employees are taught the high standards of support that your customers expect. Utilizing a shared liaison allows your facility to have on-site support for a fraction of the cost of a full time employee on payroll. Additionally, our representatives now utilize LiveReports, our new web-based reporting system to quickly and effectively communicate back to the manufacturing facility.

Other advantages to on-site support:

• Pro-active approach to problem solving through effective communication with POI personnel
• Smoother plant program launches with hands-on support
• Effective trouble shooting and corrective action implementation
• Immediate line-side containment when needed
• Daily fault analysis of scrapped material, including initial root cause

Manufacturer Representatives

Even if your establishment is non-automotive, we can assist you with customer support. Utilizing our team of professionals will provide your customers with the support they deserve.